DELIVERY

Giclée Prints - Most prints are made up to order. Please allow up to five working days for delivery. Available at first or second class delivery

By Forest and Sea A3 prints - Prints are sent either 1st or second class upon order from stock.

Original Artwork - I post artwork via Royal Mail.

I ensure that all artwork is securely packaged before sending to you.

If you are local to the New Forest I prefer to hand deliver the artwork if agreeable. I can hand deliver outside of the Forest at extra cost if not too far-please enquire.

All of the artwork is fully insured during delivery. In the unlikely event that a painting is damaged in transit, I must be contacted immediately. Clients must keep all packaging and contents and make a note of damages on the delivery record to receive compensation. Damaged artwork must be returned to me and I will repair it or paint another free of charge.

Delivery outside of the UK -

please email me for a delivery quote

I will never share personal information disclosed by my clients, including their full name, email address, delivery address, telephone number and other personal information, to any third parties.

Return Policy

I ask for a 25% non-refundable deposit upon commission, with the remainder being payable upon delivery. This is to secure my time and resources for the project. I ensure that you are aware of the painting process throughout and approve it. Hopefully this will mean that you will be entirely happy with your finished painting.

Right of Refusal: In the unlikely event that you do not wish to purchase the commissioned artwork, you may refuse to do so.

In that case, I will retain the refused artwork and the non-refundable deposit. This is free of any claims or interests of yourself and you will not owe any additional fees to the Artist.

Copyright: I retain the copyright to all works and all works commissioned by you and created by myself, including all reproduction rights and the right to claim statutory copyright. No artwork may be reproduced or altered without the written consent of the Artist.

When commissioned artwork is complete it is displayed in my online gallery. Clients who do not wish their commissioned artwork to be shown in my gallery must notify me when ordering. I will only use images of commissioned artwork for promotional material, never to reproduce to make profit.